Privacy Policy

Privacy Policy of holewa EDELMETALLE GmbH & Co. KG

§ 1 General

§ 1.1 Protection of your personal data
The protection of your person data is our top-most priority. Whenever we collect, save or process personalized data this occurs under the strictest observance of the data protection laws of the Federal Republic of Germany.

§ 1.2 Collecting your personal data
You will only be requested to submit your personal data if it is absolutely required for the use of one of our services. Submission of data, the collection of which is not directly required for the use of our services, is optional and is not made a prerequisite for the use of the services provided on our website.

§ 1.3 Your right to information
According to the German Data Protection Law you have a right to be informed about your stored data free of charge and may request this data to be corrected, blocked or deleted if necessary.

§ 1.4 Links to other pages
The holewa EDELMETALLE GmbH & Co. KG website contains links to the web pages of other companies. holewa EDELMETALLE GmbH & Co. KG is not responsible for how these companies handle personal rights.

§ 2 Use and handling of your data

§ 2.1 Use of your personal data
We use your personal data only for the purpose to which you have made it available to us, which is for ordering items from our online shop.

§ 2.2 Your right of revocation
Consent that you have granted with respect to the use of your data can be revoked at any time. We will take all measures necessary to act upon the revocation as quickly as possible.

§ 2.3 Your changes to personal data
As a matter of course, you have the right to access and change the personal data you have supplied us at any time. In the “Customer log in” section you can independently maintain your contact details and preferences and check whether it is correct, complete and up to date.

§ 2.4 Disclosure of your personal data
We assure you that holewa EDELMETALLE GmbH & Co. KG will not disclose your personal data to third parties.
We store your personalized data for order processing. The only place it is stored is at holewa EDELMETALLE GmbH & Co. KG. Our logistics partners receive only the delivery address you specified and the insurance value of the parcel.
In certain cases, we may be obliged to disclose your personal data due to legal provisions or legal proceedings. In addition, we can disclose information about you if we are convinced that this is necessary in the interests of national security, law enforcement or other public interests (e.g. money laundering law).

§ 3 Security
We have taken every available precaution, including administration-related, electronic and physical methods, to protect your personal data from loss, theft and misuse as well as unauthorized access, disclosure, modification and destruction.
We are however unable to give an absolute guarantee for technical failures and security breaches. Liability is excluded for consequential damages suffered by the customer due to a breach of our server technology (and any resulting theft of sensitive customer data).

§ 3.1 Encryption technology
The holewa EDELMETALLE GmbH & Co. KG website employs industry standard SSL (Secure Sockets Layer) encryption on all pages on which personal information is submitted.

§ 4 Use of cookies
Our shop technology requires the use of cookies. A session ID is stored on your computer. This is required in order for us to uniquely identify your computer for important features of the online shop such as the basket. If you have not enabled cookies, URL rewriting will be automatically employed, i.e. the session ID is added by the server to each link from the shop. In order to analyze content accessed from our web server and to optimize our website we may, where necessary, employ cookies for technical reasons.

§ 5 Modification of this Privacy Policy
We reserve the right to change this Privacy Policy if necessary to adapt to new legal requirements. Unfortunately, cases of fraud are mounting at online shops and this also affects us. As a small retailer we are of course particularly sensitive to such fraud. For this reason, we want to draw attention to the fact that any fraud or attempt to commit fraud will be reported immediately to the authorities.

holewa EDELMETALLE GmbH & Co. KG
Bachstraße 6
79353 Bahlingen am Kaiserstuhl



© 2020 - holewa EDELMETALLE GmbH & Co. KG - Bachstraße 6 - 79353 Bahlingen am Kaiserstuhl - Tel: +49 (0) 76 63 94 29 88 0 -